Privacy Policy

The Artifakt Privacy Policy explains how we collect, process and store personal data submitted in the context of providing our services. It also explains how that data is used. When we talk about “Artifakt,” “we,” “our,” or “us” in this policy, we are referring to Artifakt.

Last updated April 19, 2018

Privacy and security are of utmost importance to Artifakt and we strive to ensure that our technical and organisational measures in place respect data protection rights of the user (hereinafter the “User”, “you” or “your”).

This Privacy Policy outlines our use and disclosure of the personal information collected by or submitted to Artifakt on all Artifakt-owned websites, including:

By using our services, you acknowledge that you have read all terms of this Privacy Policy.

Identity and contact details of the data processor

Personal data is collected on our websites by Artifakt SAS, a company registered under the laws of France under number 803 110 410 with the Paris Trade & Companies Register, and having its registered office at 62, avenue Gambetta – 75020 Paris, France.

Privacy policy changes

Artifakt reserves the right to update this Privacy Policy at any time to adapt it to potential new practices, service offerings or changes made to the laws and regulations in force. In such case, we will change the “last updated” date and we will indicate the date on which the changes have been made. If you continue to use our services after those changes are in effect, you agree to the revised policy.

Definition and nature of personal data

During use of the services that can be accessed on our websites, we may require you to provide us with personal data. “Personal data” means any data that enables a person to be identified, e.g. your family name, photograph, or email address, as well as any other information with which you choose to provide us.

Collecting personal data

Artifakt collects your personal data fairly and lawfully and in the respect of your statutory rights. Your personal data is collected to meet one or several of the following requirements:

To allow you to use our services and to provide you with related services,
To carry out customer management, including contracts, orders, invoices, and follow-ups,
To constitute a file of registered members, users, customers and prospects,
To provide commercial and service use statistics,
To manage customers’ opinions of Artifakt products,
To comply with the current laws and regulations and our Terms and Conditions.
We will inform you, when requesting your personal data, if certain data must be provided or if it is optional. We will also inform you of the consequences should you not wish to provide this data.

For our newsletter, use case studies and marketing material sign ups, we process your personal data based on the express consent you provide for this specific purpose.

Recipients of the collected data

Only our employees, the services we use, and trusted third-party applications may have access to your personal data. Government agencies may also be recipients of your personal data, exclusively to meet legal obligations.

Prohibition on the sale of personal data

Personal data relating to you collected on our websites are destined for Artifakt’s own use. We shall not sell, transfer or lease out your personal data to third parties for marketing purposes whatsoever.

Data retention

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If you close your account with us, there may be residual data that will remain within our databases and other records, which will not be removed.


For your information, we take all necessary security measures, as well as the appropriate organizational and technical measures, in accordance with this Privacy Policy and applicable regulations, to maintain the integrity and confidentiality of your personal data, and in particular to prevent it from being deformed or damaged and to prevent any unauthorized third party from accessing it.

Collection of your data by third parties

Our websites may contain links towards other sites that we do not control. We are not responsible for the data privacy and collection practices or the content of such sites.

Editors of such sites are not required to comply with this Privacy Policy. If these sites include terms of services or any other privacy policy, you must read them carefully as the use you will make of these sites will be subject to such policies.


Cookies are small text files sent by us to your computer and from your computer or mobile device to us each time you visit our websites or use our desktop application. They are unique to your account or your browser.

As a general rule, Artifakt uses cookies and tracking to improve and personalize its websites and/or measure its audience. We use in particular the following cookies:

Cookies allowing to manage the user authentication,
Cookies allowing audience and statistical measurements on our websites,
Cookies allowing to improve your browsing experience, for example by remembering whether you have clicked on the tooltip so as not to show it the next time,
Cookies allowing to follow up your preferences.
We use both session-based and persistent cookies (or localStorage used as a per service cookie). Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

You are free to block, delete or disable some or all cookies by changing your cookie preferences in your browser settings. However, please note that if you choose to set your browser in this manner, you may not be able to use Artifakt properly.

Some cookies are associated with your account and personal information in order to remember that you are logged in. Other cookies are not tied to your account but are unique and allow us to carry out site analytics and customization, among other similar things.

Finally, we use third parties like Google Analytics, Mixpanel, Intercom and Hubspot for website analytics. You may opt-out of third party cookies from Google Analytics on its websites.

IP addresses

When you visit Artifakt’s websites, we may collect your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, we may uses IP addresses to monitor the regions from which customers and visitors navigate the website.

Public forums, refer a friend, and customer testimonials

Artifakt may provide bulletin boards, blogs, or chat rooms on its websites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Artifakt is not responsible for the personal information you choose to submit in these forums.

Customers and visitors may elect to use our referral program to inform friends about the Artifakt’s websites. When using the referral program, we request the friend’s name and email address. We will automatically send the friend a one-time email inviting him or her to visit the our websites. We do not store this information.

We may post a list of customers and testimonials on our websites that contain information such as user names. We obtain the consent of each user prior to posting any information on such a list or posting testimonials.


When you choose to provide your personal data you expressly give your consent for the collecting and use of your personal data in compliance with the provisions set forth in this Privacy Policy and the legislation in force.


If you have any questions about this Privacy Policy, please contact us at or by mail to: Artifakt SAS, Attn: Data Protection Officer / Legal Department, 62, avenue Gambetta – 75020 Paris, France.